Shipping policy

Shipping Policy

Thank you for shopping! Below you’ll find everything you need to know about how we handle shipping, delivery times, and related details.

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Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: [3–5 business days]
• Express Shipping: [1–2 business days]

Delivery times are estimates and may vary depending on the carrier and destination.

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Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update.

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Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather, customs, or other factors outside our control.

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Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us at [shopkeilana@yahoo.com] as soon as possible.

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Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered. If your package is missing, please contact the shipping carrier directly.

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Contact Us

If you have any questions about your order or shipping, feel free to reach out to us at [shopkeilana@yahoo.com].